LCD Monitors

1. Q: I can't find a driver for my Avixe L17 LCD monitor. I can't set the resolution at higher than 1024x768?

A: Avixe LCD monitor is developed with Microsoft standard PNP monitor driver, so there is no additional driver files that are requested to install when you plug and play it in window OS, and it is detected by window as plug and play monitor. If you have trouble to set the resolution at higher than 1024x768, please check your system with following 2 steps.

1) Make it sure that your display card driver is installed correctly and it supports the higher than 1024*768 resolution.

2) Make it sure that the monitor is detected as Plug and play monitor by windows OS. This is because the default monitor drivers of Microsoft support only maximum resolution of 1024*768.

2. Q: Currently I am having SCV Cable TV and a TV tuner. After I try to connect the Cable TV wire to the TV tuner and connect TV tuner to my Avixe LCD, what is on the LCD screen is black in color and the word "Over Range" Appears.

A: This is because the scanning rate of TV tuner is beyond the range of Avixe LCD's scanning frequency. Read the Avixe LCD Monitor user's guide carefully and make it sure that the TV tune is compatible to Avixe LCD monitor before you connect them together.

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Combo Drive

1. Q: I have an Avixe combo drive and my operation system is Windows XP. I have already installed the drive for win98 but the XP can't detect the driver. And it always prompts me that the USB hub is overload.

A: Our Avixe combo driver is totally compatible with Windows 98 2nd Edition, Windows Me, Windows 2000 and Window XP so you need not install the driver for win98 or any other additional driver.

To use the combo driver properly, please connect it with the additional power supplier before you connect the usb cable to computer.

If your computer still can't detect our combo driver, please check your computer's setting with following steps:

1. Click start,
2.open control panel under setting
3. Double click system
4 open device manager
5 click "+" before usb controllers
6 if there is any conflict in these device, please remove the device that is
not working properly.
7 then reconnect the combo driver with correct steps in our introduction.

If you need more information, please feel free to contact us.

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Pen Drive

1. Q: Are there any Avixe pen drive drivers for Win95 and/ or WinNT?

A: No unfortunately your Avixe pen drive is not supported under these operating systems. Operating Systems that are supported are Win98, Win98SE, WinMe, Win2K, WinXP, MAC OS 9Xand Linux 2.4.0 later

2. Q:After I download the driver from Avixe web page, my Avixe pen drive is still not recognized in Win98.

A: Please make sure you download the correct drive for your device and after downloading the drive, please ensure that you are following the below steps to install the driver:

1. If you did not install the drive before, please proceed to step 2 else uninstall your driver and then restart your PC.
2. Please make sure that your pen drive is not plug into the system then you can start to install the driver.
3. After the installation process is finished, then you can plug in your pen drive.

If your problem still persists, please follow the above procedure and redo again.

3. Q: Is my Avixe pen drive support USB Boot up?

A: Yes, as the function of "Bootable Disk" is only available in Win98 system and those supports "USB-ZIP" and/or "USB-HARD" mode in BIOS setup. It is depends on your system, where your BIOS is support either one or both modes.

4. Q:Is my Avixe pen drive provides any security feature?

A: Yes, Avixe pen drive enable user to setup the security zones to facilitate data protection.

In order to setup security zone, user has to follow the steps below:

1. Run the nManager, user has to ensure that the USB disk is plug into the USB port
   
2. Move slide bar of disk to decide the size storage. (Note: Green mean normal disk and Red mean security disk)
   
3. In the format options, you can select either "Quick Format" or "Full Format" by enable either radio button.
   
4. Check the box of "Make security disk" if you wish to separate them.
   
5. At the Password field, please enter your password.
   
6. At the Confirm Password field, please re-enter your password to ensure you are entering the correct password.
   
7. At the Hint field, please enter any clues for you password, this field will make sense once you lost your password.
   
8. Click "Format" button to complete the process and be REMEMBER to back up all the data before you proceed to here.